Customer Support Agent (English speaker) Barcelona-Spain – (103650)

 

Customer Support Agent (English speaker)
Barcelona, Spain

As a Customer Support Agent you will play a crucial role in an important new partnership between
Arvato and Eurosport, by assisting Eurosport’s UK customers with their questions and inquiries related to the Eurosport Player service and ensuring excellent customer relationship management at every interaction. Our Barcelona office is rigged for strong growth in 2019, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Main responsibilities:
– Receive and handle UK customer requests by email and chat
– Function as an ambassador for the Eurosport Player service
– Collection and maintenance of customer data
– Clarification of customer inquiries regarding service, subscription, payment and technical
requirements
– Work on requests and comments via the Eurosport Social Media channels

Schedules available: night shift (00:00 to 8:00) & afternoon shift (16:00 to 00:00)

2 Weekends included per month

 

– Complete English fluency on a native speaker level
– Experience in customer service, communications or similar roles
– Good knowledge of current social media channels (Facebook, Twitter etc.)
– Passion for community management and digital affinity
– Excellent communication & inter-personal skills

 

 

– The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
– Highly competitive salarym
– An ambitious company culture, encouraging internal promotions and professional development
– International working environment

Mon, 21 Jan 2019 16:39:19 +0100

Spain Barcelona

Eurosport

Temporary
Customer Service
Language/ English

Vai al sito

Potrebbero interessarti

Lead Generation Agent with RUSSIAN – (86525) Generate qualified sales leads and appointments for the businessFollowing up marketing campaigns to identify new leadsMaintain relationship with custo...
German Online Marketing Sales Expert (m/f) –... Are you passionate about the digital world and Online Advertising? Would you like to work with one of the world’s leading search engine providers?Yes?...
German & EN/SP IT Customer Support Analyst 24... Are you interested in helping people solve their technical issues? Are you passionate about languages and a friendly multicultural environment? If y...
French Travel Advisor – (87292) Randstad Barcelona is looking for French native speakers for a Customer Service position! Our client is an International Contact Center company locat...