Customer Support Agent (English speaker)
As a Customer Support Agent you will play a crucial role in an important new partnership between
Arvato and Eurosport, by assisting Eurosport’s UK customers with their questions and inquiries related to the Eurosport Player service and ensuring excellent customer relationship management at every interaction. Our Barcelona office is rigged for strong growth in 2019, which offers a wide range of opportunities for internal promotions and career development for the right candidates.
– Receive and handle UK customer requests by email and chat
– Function as an ambassador for the Eurosport Player service
– Collection and maintenance of customer data
– Clarification of customer inquiries regarding service, subscription, payment and technical
– Work on requests and comments via the Eurosport Social Media channels
Schedules available: night shift (00:00 to 8:00) & afternoon shift (16:00 to 00:00)
2 Weekends included per month
– Complete English fluency on a native speaker level
– Experience in customer service, communications or similar roles
– Good knowledge of current social media channels (Facebook, Twitter etc.)
– Passion for community management and digital affinity
– Excellent communication & inter-personal skills
– The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
– Highly competitive salarym
– An ambitious company culture, encouraging internal promotions and professional development
– International working environment
Mon, 21 Jan 2019 16:39:19 +0100
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.