Customer Support Representative with German – (87092)

Right now we are looking for talented, enthusiastic, team players to provide world-class customer support for the European markets. We need people who speak fluent German at grade B2/C1 (or higher) and who are available for both part-time and full-time positions in our great offices in Katowice, Poland. Interested? Read on…

The Role – Responsibilities

  • Respond to all customer’s emails ranging from the simple to the complex and nuanced;
  • Go that extra mile to ensure an outstanding overall experience;
  • Resolve issues in a timely, accurate and consistent manner;
  • Manage time and productivity to meet daily individual and team ticket targets;
  • Intimately understand multiple Groupon tools and processes.

What we need from you

  • Native standard German speaker – B2/C1 or higher;
  • Ability to work independently with excellent attention to detail;
  • Strong communication skills;
  • Willingness to work in a flexible, open space work environment;
  • Previous experience in customer service preferred, but not required;
  • Proficient in MS Windows;

What we can offer you

  • Open communication and a friendly, dynamic working environment
  • Beautiful, modern, spacious offices close to the city centre (Supersam)
  • Full- or part-time employment contract, great salary and bonuses;
  • Flexible schedules tailored to your needs so you can accommodate study and other commitments;
  • Background of successful, fast-growing international company
  • Intensive induction training and active support for personal development

Thu, 22 Feb 2018 16:16:42 +0000

Poland Slaskie

Permanent
E-commerce
Language/ German, English

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