Customer Support Specialist (m/f/d) France – (104356)

Are you passionate about IT and want to work with one of Germany’s most successful IT Companies?  Do you love working with a diverse range of customers to helping them with their IT challenges? Do you thrive in an environment where you can use your creativity? Then become a part of TeamViewer! 

Responsibilities

  • Support our existing customers based in France and other English speaking countries with their technical and accounting issues over the phone and via email
  • Provide support to our customers by answering inquiries via our ticket system
  • Prepare offers for prospect customers, tailoring solutions to their individual needs
  • Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges.
  • Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers.
  • University degree in the field of economics, or other relevant vocational education such as commercial or technical training
  • Business level fluency of French (at native speaker level) and English. Other languages are a plus
  • Windows® user knowledge desirable
  • At least some experience working in customer and/or sales, e.g. Internships
  • Determination, enthusiasm and willingness to learn
  • Working independently is just as important to you as team spirit
  • Strong communication skills and passion for working with people

The application (Cover Letter and CV) has to be send in English in order to be processed.

  • Of course, we offer you perks like free fruit, drinks and a variety of health and well being activities
  • Make yourself at home! We don't wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in on of our many lounge areas
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gatherings
  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages
  • Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
  • “If I were CEO, I would…” Say what you're thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions

Fri, 01 Feb 2019 12:43:37 +0100

Germany Baden-Wurttemberg

TeamViewer
36.000 € – 42.000 € gross / year
Permanent
Customer Service
Language/ English, French

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