Customer Support with Languages – (87280)

REED is seeking speakers of English and one or more of the following languages: French, German, Spanish, Italian, Dutch, Polish, or Japanese for the position of Customer Service Representative at our client’s shared service center in Brno, Czech Republic.

 

What is the job about?

  • Respond professionally to customer enquiries
  • Communication with customers is mostly via email, phone or chat
  • Solving customers’ requests related ordering, use, or repair of the company products or services
  • Always be willing to go the extra mile to exceed customer expectations
  • Conduct customer training sessions to help the customers use the company’s products

 

How does the team look?

The team composition in the customer service department is rather multinational and the age range is between 25 and 35. The size of the individual teams is around 10 team members and the atmosphere is very friendly with direct communication among the team members on a daily basis.

We are looking for:

  • Good command of English and French/German/Spanish/Italian/Dutch/Polish/Japanese
  • Reliable team player, with good communication skills who likes working with people
  • Excellent time management with a pinch of multitasking
  • Flexible, detail-oriented personality with a can-do attitude
  • Knowledge of MS Office products such as Word and Excel

Our client offers:

  • Competitive salary + bonuses
  • Continuous training and development (courses in IT, networking, management etc.)
  • Career progression opportunities
  • Free language courses
  • 5 weeks of vacation
  • Discounted meal opportunities
  • Fitness program
  • Cafeteria program (benefits according to your preferences)
  • Discounted mobile phone tariff and banking benefits
  • No night shifts
  • No dress code
  • Multicultural environment

Location: Brno, Czech Republic

Working hours: Mon-Fri, 8-hour shifts, start according to the schedule

Starting date: ASAP

Recruitment process: Face-to-face or phone/Skype interviews

 

If you are interested by this opportunity don't hessitate to apply.
 

Tue, 27 Feb 2018 17:15:32 +0000

Czech Republic South Moravia


To negotiate
Permanent
Customer Service
Language/ English, Dutch, French, German

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