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A global leader in Customer Contact Management Solutions and Services in the multilingual sector delivers multi-channel support to their clients across Europe is hiring Customer Service & Technical Support Representatives to be based in Lisbon, Portugal.
Candidate profile:
* Native or near-native language proficiency in the Danish language
* Good English
* Excellent spoken and written communication abilities
* Customer orientation and problem-solving abilities
* Demonstrated analytical skills and attention to details
* Adaptability and capacity to easily find solutions
* Proactive attitude
* Team spirit
* Good PC operating skills and typing speed
* Availability for working in shifts
Job responsibilities:
* Client support by means of phone and email
* Offering information, solutions, counseling to customers regarding the company’s services
* Promoting the products and services of the company by means of knowledge, attitude, information
* Documenting all operations in the company’s database, according to the work procedures
* Native or near-native language proficiency in the Danish language
* Good English
* Excellent spoken and written communication abilities
* Customer orientation and problem-solving abilities
* Demonstrated analytical skills and attention to details
* Adaptability and capacity to easily find solutions
* Proactive attitude
* Team spirit
* Good PC operating skills and typing speed
* Availability for working in shifts
* Great basic salary.
* Relocation package to Portugal
* Extensive training on market-leading products, personal development programs and mentoring to fully develop skills.
Tue, 22 Jan 2019 12:52:02 +0100
Head Hunt International
Less than 18.000 € gross / year
Permanent
Customer Service
Language/ English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
