Danish speaking Technical Support Analyst – (103342)

For a global leader in procurement services we are looking for a fluent Danish speaker to join their IT Support team in Prague. This beautiful capital city of the Czech Republic is known for their old town centre and amazing buildings and architecture. It’s an international global city that has lots to offer for everyone!

In this role you will  provide technical assistance via phone, email and webex to clients for eProcurement tools. Listen to the clients needs, troubleshooting and first time resolution are important in this role.

 

 

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in English and Danish

  • Previous experience in a customer or technical support role

  • Ability to multi-task

  • Good understanding of ITIL (Information Technology Infrastructure Library) is a plus, basic

knowledge of Ticketing tool is considered an advantage

  • Eagerness to learn and develop

Full paid training will be provided. The selection process can be done remotely and there is a relocation package on offer for the successful candidate. 

Mon, 14 Jan 2019 16:30:26 +0100

Czech Republic Prague

Talingual
18.000 € – 24.000 € gross / year
Permanent
IT Helpdesk
Language/ Danish

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