For a global leader in procurement services we are looking for a fluent Danish speaker to join their IT Support team in Prague. This beautiful capital city of the Czech Republic is known for their old town centre and amazing buildings and architecture. It’s an international global city that has lots to offer for everyone!
In this role you will provide technical assistance via phone, email and webex to clients for eProcurement tools. Listen to the clients needs, troubleshooting and first time resolution are important in this role.
We are looking for candidates who have:
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Excellent communication skills both verbally and written in English and Danish
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Previous experience in a customer or technical support role
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Ability to multi-task
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Good understanding of ITIL (Information Technology Infrastructure Library) is a plus, basic
knowledge of Ticketing tool is considered an advantage
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Eagerness to learn and develop
Full paid training will be provided. The selection process can be done remotely and there is a relocation package on offer for the successful candidate.
Mon, 14 Jan 2019 16:30:26 +0100
Talingual
18.000 € – 24.000 € gross / year
Permanent
IT Helpdesk
Language/ Danish

Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.