Dutch Customer Service Jobs in Athens Greece!  – (103009)

Dutch Customer Service Jobs in Athens Greece! 

Our Client was established in 1989, the very first company to introduce contact center outsourcing provision in Greece and by far the largest in the local market. It started becoming a major Multilingual destination for Europe, the Middle East, and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities. 

Responsibilities: 

• Receive inbound calls, Emails, and Chats from consumers requiring product support 
• Maintain, analyze, troubleshoot and attempt repair of all products 
• Investigate issues and solve problems; performing root cause analysis in an effort to provide permanent resolutions 
• Speak clearly and inform accordingly the consumers 
• Manage the length of the calls ensuring minimum consumer inconvenience 
• Stay current with system information, changes, and updates 

Requirement: 

 
• Customer Service and Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions while guiding users through step-by-step solutions. 
• Clear communication and soft skills (written + verbal) 
• The capability of handling demanding clients and stressful situations 
• Demonstrate effective communication and politeness during the call 
• Effective listening skills 
• Knowledge Retention + Attention to Detail 

Offer: 

• Bonus': 100.00€-200.00€ 
• Relocation package: Flight ticket given (within UE), taxi from the airport, 2 weeks hotel accommodation (breakfast included) 
• Salary: 1045.00€ (14 salaries yearly) every 6 months you receive an extra salary and other great benefits as well that adds on to your monthly salary. 

Requirement: 

 
• Customer Service and Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions while guiding users through step-by-step solutions. 
• Clear communication and soft skills (written + verbal) 
• The capability of handling demanding clients and stressful situations 
• Demonstrate effective communication and politeness during the call 
• Effective listening skills 
• Knowledge Retention + Attention to Detail 

Offer: 

• Bonus': 100.00€-200.00€ 
• Relocation package: Flight ticket given (within UE), taxi from the airport, 2 weeks hotel accommodation (breakfast included) 
• Salary: 1045.00€ (14 salaries yearly) every 6 months you receive an extra salary and other great benefits as well that adds on to your monthly salary. 

Tue, 08 Jan 2019 11:04:51 +0100

Greece Attica

Head Hunt International
Less than 18.000 € gross / year
Permanent
Customer Service
Language/ English, Dutch

Vai al sito

Potrebbero interessarti

Videogame Tester – Mexican – (106133) At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we d...
HR Payroll Specialist Spanish – (104348) The HR Payroll Specialist will lead and represent the payroll of the aligned EMEAI countries. The main objective of the HR Payroll Specialist role is...
Customer service roles for Finnish speakers in Gre... At Teleperformance, we deliver an outstanding customer experience, at every single opportunity with commitment, passion and dedication to excellence. ...
Travel Consultant for Hilton fluent in Polish and ... As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design think...