Dutch/Flemish Speakers for Belgium Market -Tech. support m/f – (86175)

Are you interested in an exciting career in a growing and innovative company?

Then work with us!

Support our client from the information services industry and ensure an outstanding customer experience at every single opportunity.

 

Responsibility

•  Perform high-level technical troubleshooting over client’s software;
•  Provide exceptional customer service in a non-scripted world;
•  Provide voice and e-mail support;
•  Drive your own performance within a team environment.

 

•  Dutch / Flemish native speaker (C2 Level);
•  Moderate English skills (B1 level);
•  Strong oral and written communication skills with an emphasis on reading comprehension, sentence structure, spelling and grammar;
•  Great typing skills (fast and accurate);
•  Internet savvy with knowledge of online accounts and transactions;
•  People experience (customer service experience preferred);
•  Courteous, with strong customer service orientation;
•  Good probing, problem solving, troubleshooting, and multi-tasking skills;
•  Technical Aptitude – Comfortable with new technology and the ability to quickly become familiar and proficient with new devices and tools;
•  Ability to communicate with customers at various technical levels.

•  Work place: Lisbon;
•  Full-Time schedule, Monday to Friday 7:00-18:00;
•  Excellent work opportunity in a leading multinational company;
•  Stable work and career progression;
•  Intensive training and integration phase;
•  Private health insurance after 6 months of employment;
•  Fixed-term, renewable employment contract;
•  Long-term career opportunities;
•  Reimbursement of your initial flight costs after 9 months and airport pick up;
•  Annually complementary return flight to your home country (within Europe);
•  Possibility to live in one of our apartments;
•  Free organized sport activities and events.

We are looking forward to receive your application.

Tue, 06 Feb 2018 11:04:37 +0000

Portugal Lisbon

Project/Service based
Customer Service
Language/ Flemish, English

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