Excursion Manager (m/f) – (103824)

  • Drives the excursions team in the delivery of high standards of service are delivered in regards to excursions’ bookings and sales and in the achievement of sales targets
  • Find suppliers and maintain relationships with them
  • Create excursion program
  • Health and safety checks for excursions
  • Responsible for contracts with suppliers
  • Provide destination teams with advertisement of excursions/excursion descriptions
  • Collaboration with transfer department
  • Collaboration with in destination team – decision of excursions to promote/stop sale, regular feedback, training of in-destionation staff about excursions
  • Managing of Excursion Admin
  • Accounting/settlement of excursions
  • Manage and maintain bookings
  • Able to communicate effectively in English,  verbally and written
  • Minimum 3 years in an administration role
  • People leader able to encourage and develop others to improve performance
  • Being able to delegate, cooperate and coordinate with colleagues
  • Able to build strong internal/external relationships
  • Organised to meet tight deadlines
  • Strong decision making skills and effective at problem solving
  • Ability to work as part of a team
  • Flexible on working hours during peak season
  • Able to travel internationally approximately 5% of the year

Preferred:

  • Advanced excel skills enabling production of formulas to deliver detailed MI data.
  • Operational/Agency Management experience
  • Educated to University degree or equivalent

Technical / professional qualifications:

  • High level of IT literacy and use of Microsoft office  packages
  • Good knowledge of In-house products
  • External Tourism / Business qualification

Wed, 23 Jan 2019 17:10:50 +0100

Greece Ionian Islands

Thomas Cook

Permanent
Team Leader / Manager
Language/ English

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