We are currently hiring an iGaming Experienced French speaking VIP Agent. Reporting directly to the VIP Manager, you will manage VIP Customer requests. In touch with VIP platers on a daily basis on the phone or email, you will also be expected to plan and manage land-based events as well.
Day to Day tasks will involve:
- VIP Segmentation
- Monitoring and reacting to VIP Performance and ensuring bonuses, gifts and rewards are in line with the business requirements.
- Build and maintain strong relationships with VIP’s in order to ensure the very best overall service.
- Working towards VIP Team Targets.
- Contribute with new ideas to improve the existing VIP offering.
- Prior experience in the VIP service and from the iGaming industry.
- Fluent French and English, both written and spoken.
- Strong understanding of the gaming industry
On offer to the successful candidate:
- Strong base salary with attractive quarterly performance bonuses
- Health and Dental Insurance
To find out more about this great opportunity and many others, get in touch with the Betting Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Sun, 13 Jan 2019 18:00:30 +0100
Betting Connections Recruitment Solutions
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.