Experienced Support Engineer with French or Italian – (87414)

Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the largest contact centre providers in the world – we are looking for
Experienced Support Engineer with French or Italian.

Essential Duties and Responsibilities:
* Troubleshooting product or Windows environment error messages;
* Good understanding of IP Network technologies;  
* Working knowledge of Microsoft Windows Server 2008, 2008 R2, 2012;
* Experience and proficiency with a variety of System tools including: Active Directory, VMware,
Hyper-V, MS Windows, OpenStack;
* Experience working with Oracle databases;
* SQL Express Management Studio knowledge would be an advantage;  
* Demonstrated ability to bring a creative approach to problem solving.
 

Requirements:
* Fluency in English and French or Italian – C1;
* Relevant experience in supporting external clients; 
* Experience with remote troubleshooting with Teamviewer (or equivalent tool);  
* Good understanding of IP Network technologies;  
* Good technical understanding and practical experience with Microsoft Windows Server operating
systems;  
* SQL Express Management Studio knowledge would be consider as an advantage. 

Our Client's Offer:
* A full-time employment, based on a labor contract;
* Very competitive late shift allowance;
* Very attractive salary and bonus scheme;
* Advanced training programs;
* Friendly working environment.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N r_YT_ESE). 

Only the shortlisted candidates will be contacted in a timely manner.

All personal information provided by you is protected by the Commission for the Protection of
Personal Data (Astrea Recruitment. – reg No 1809)

Fri, 02 Mar 2018 10:12:08 +0000

Bulgaria Sofia

Permanent
Software Engineering
Language/ Italian, French, English

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