Finnish customer service Star – (99500)

Do you want to be part of an up-and-coming iGaming company that has grown into more than 100 employees from their start two years ago? They are looking for a new CS star that knows how to treat fellow Finns as royalty!

 

How’s your workday?

You will be the first point of contact for all Finnish-speaking players that have a problem or a question related to online casino, payment/account issues or promotions. You will also be assisting players in undergoing a so-called KYC-process and verifying their documents related to this. As the role is variated with many different types of tickets, questions and issues will your multitasking skills and tech-savviness be put to the test as there are several backoffice systems for logging information. It’s also important to know that you will only assist the players via live chat and email (no phone calls).

 

Would you like it here?

If you love helping people out and giving excellent service are you the one we’re looking for. Naturally, you’ll need to master Finnish as well as being fluent in English. You’ll need to be a team player as you’ll collaborate with lots of colleagues in several departments. It’s a huge plus if you’re interested in IT and have strong tech skills as this is a company in the online business.

 

We offer a permanent full-time employment, 40h work week and we will also provide you with relocation support (flight ticket, taxi transfer and accommodation for a couple of weeks). Other than that, are frequent company and team events being held on a regular basis and for those that want to be active, are gym memberships or any other related activities being paid for by the company.

 

Scandistaff

Scandistaffis a licensed (lic. 130) Scandinavian HR-partner that specializes in the recruitment of skilled iGaming professionals. We match candidates with attractive companies in Malta, Gibraltarand the rest of the UK. Scandistaff offers the possibility to take part in exciting opportunities at attractive companies that rarely reach the open market.

 

Follow us on Facebook, Twitter and our website to find out about the latest vacancies for Scandinavians in Malta, England, and Gibraltar.

 

We look forward on receiving your application!

Wed, 24 Oct 2018 13:46:54 +0200

Malta Central Region

Scandistaff
To negotiate
Permanent
Agent
Language/ Finnish

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