Our Client at Cluj-Romania is a leading European BPO provider. Over employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. The company has grown fast and offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.
Role purpose :
As a Customer Service Advisor, your priority will be to maintain solid customer relationships with the clients of this brand by solving the users’ queries.
- Answer to each customer’s enquiries successfully
- Know all the products and procedures to help the clients
- Listen to the customers’ feedbacks and adapt your service according to the feedbacks
- Fluent Finnish Speaker
- Good knowledge of English
- Some technical affinity desirable
- Customer Care oriented
- Be proactive
- Amazing Salary + Monthly Performance bonus
- Amazing relocation package (Booked flight ticket+ 2 weeks of hotel accommodation + taxi from airport to hotel)
- Private medical insurance
- Discount in sports, shops, online services
- Real opportunities for career development within the company
If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful !
Mon, 05 Mar 2018 15:30:18 +0000
Language/ Finnish, English