Our client, a leading online bank and financial institution with Nordic roots is looking to extend their collections team in the heart of Berlin. If you’re looking for a flexible job where your interpersonal skills and smart personality is key, then look no more!
Placement: Berlin, Germany.
How’s your workday?
A Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering all collections activities.
- Phone calls and e-mails to customers that are past due on their loans,
- Negotiating and motivating customers to repay their debts.
- Interview reasons for delays in payments.
- Establishing agreements on debt payments, based on customers' financial situation.
- Constant monitoring of payment agreements.
- Finding and updating data to debtors (skip tracing).
- Registering in computer programs Collections activities.
Would you like it here?
We’re looking for an extrovert personality that knows how to treat people in a great way and at the same time convince customers to follow through on their loan agreement. Maybe have you been working with outbound sales calls previously but wants something that is a bit more complex.
We offer an attractive salary + bonus, very nice modern office environment in the heart of Berlin as well as a free public transportation card. Naturally, will you need to speak Finnish on a high level and have reasonable English skills.
Scandistaffis a licensed (lic. 130) Scandinavian HR-partner that specializes in the recruitment of skilled iGaming and FinTech professionals. We match candidates with attractive companies in Malta, Gibraltarand the rest of the UK. Scandistaff offers the possibility to take part in exciting opportunities at attractive companies that rarely reach the open market.
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We look forward on receiving your application!
Thu, 31 Jan 2019 13:35:54 +0100
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.