DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
• Manage incoming calls, emails from clients
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods
• Meet customer service team targets and call handling quotas
• Keep records of customer interactions, process customer accounts
• Follow communication procedures, guidelines and policies
• Native French or Italian and good English
• Candidate must have European nationality
• Previous customer support experience (advantage)
• Good MS Office skills
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Competitive remuneration package
• A challenging working environment
• Monthly performance bonus
• Ticket restaurant vouchers per working day
• Flight ticket (Paid and Booked by Company)
• Two weeks hotel accommodation
Why use Recruitment Agency
• You are given extra support in preparing for interviews
• You have a contact person who gives you all the details of the job
• You can ask for your application feedback anytime via email or phone
• You don’t have to face the situation where company do not reply to you for days.
• All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Thu, 31 Jan 2019 18:22:06 +0100
Less than 18.000 € gross / year
Language/ English, French, Italian
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.