French Advisor for Technical Support – Lisbon, Portugal – (105560)

We are Partners, we are Leaders, we are Experts.
 

To our Associates, we Empower Humans and Enhance Brands.

 

We are looking for fluent French speakers to become part of Sitel Team in Portugal, able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels).

 

Challenge yourself!

 

We are happy to be the company where you can develop your talent in a high-energy multicultural environment.

Sitel Customer Support its brands’ strategy, customer behavior, and market knowledge for your life.

 

About our client 🙂
 

Our client is a global provider of antivirus software and internet security services.

They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection.

Easy to apply!

 

We value,

 

.Trust and Passionate people, able to Inspire others and Add value showing Empathy

.Fluent in French

.Strong English skills

.Excellent communication skills

.Technical aptitude and the ability to pick up new technology quickly

Primary Job Responsibilities

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for troubleshooting and resolving customer’s issues, as well as providing technical support for German business clients and hardware end users.
 

Preferential Skills

 

.Previous technical customer service or contact center experience

.Good troubleshooting skills and analytical thinking

For non-EU applicants, it is mandatory to hold a valid work permit

We offer you,

 

.Competitive salary (14 monthly payments per year)

.Monthly meal allowance

.Monthly performance bonus

.Monthly language bonus (14 monthly payments per year)

.Relocation package to Portugal (including travel and accommodation costs)

.Help in finding accommodation in Lisbon

.Private Healthcare + Dental insurance

.English speaking Doctor on site

.Stable working hours (Monday to Friday, 7 am to 4 pm)

.Great office location with easy access by public transport

.Initial training fully paid by Sitel and included in the contract

.Continuous training and development

 

Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

 

Take your time to decide (not too much …)

Choose Sitel!

Thu, 21 Feb 2019 18:53:35 +0100

Portugal Lisbon

Sitel Portugal

To negotiate
Customer Service
Language/ English, French

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