French Airbnb Customer Experience Specialist – (87521)

At Voxpro we can offer a promising career with lots of opportunities to progress within the company. We believe in supporting  talent  and encouraging our employees to grow and succeed .

This is a unique opportunity to join our team and be part of really making a difference at Voxpro. Our clients are amazing and world leading in delivering beautiful customer experiences.

As part of your role in the Airbnb project, you will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, providing information and solutions to customers and do so with the highest standards of professional customer care.

Necessary Qualifications/ Experience:

  • Ability to write and speak fluently, clearly and concisely in English and French.

  • Previous customer support experience is an advantage

  • Excellent problem solving abilities

  • Empathetic and can communicate in a caring and friendly manner

  • Strong time Management skills and motivation to exceed expectations

  • Enjoy working in a fast paced environment

  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

  • Strong team spirit with passion and drive to help users and deliver the best in customer service .

Main Benefits:

Competitive Salary + Bonuses + Career Development within the Company

You would also be entitled to various benefits including free doctor’s visit scheme, occupational health nurse visits, pension, EAP scheme plus more. We offer a positive working environment for our employees with particular focus on employee engagement and wellbeing. Sports and social clubs/events as well as genuine career progression opportunities for high performers can also be found at Voxpro.

Sun, 04 Mar 2018 15:49:51 +0000

Ireland Cork


18.000 € – 24.000 € gross / year
Permanent
Tourism
Language/ French, English

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