French Associate Account Manager – (87568)

 

We are looking for talented professionals for the position of Associate Account Manager, supporting the French market from our European Headquarters in Dublin.
 

Responsibilities:

  • B2B Customer Advice & Support
    • Handling all operative queries by the merchants via inbound telephone calls and emails
    • Ensuring high customer satisfaction
    • Researching and problem solving in order to resolve merchant questions, concerns and issues
    • Cooperation with PayPal SMB & Lead Generation teams

 

  • Processes
    • Support rollout of process improvements

 

  • Stakeholder Management
    • Working in a team environment with strong team collaboration
  • Requirements:

 

Languages: fluent French + English.

IT Programs: Good Microsoft Office knowledge, Salesforce experience is an advantage

Willingness to travel: little to very little

 

  • Experience in Business Customer Management in online or financial services or e-commerce environments
  • Excellent communicative skills
  • Good organization and self motivation skills
  • Excitement and interest for online payment systems and e-commerce
  • Strong collaboration skills
  • Passion for Excellence in customer care delivery

 

What we offer?

 

  • Be a part of a dynamic entrepreneurial team that helps to shape the payments landscape of the region.
  • A concrete experience with a combination of strategic thinking and on-the-ground drive and execution.
  • Future career opportunities with international exposure via PayPal’s network of global locations.
  • A supportive environment that allows our employees to thrive and learn.
  • An opportunity to be a part of a community that has just been voted one of the Best Workplaces in Europe 2017. 

Some of the Benefits offered are:

 

  • Competitive base salary and OTE
  • 25 Days Holiday + Bank Holidays
  • Relocation Support*
  • Full Health Care
  • Employee stock purchase plan
  • Educational Assistance Program
  • Reward and Recognition Program
  • 4 weeks extra holiday every 5 years of service
  • Free onsite gym

and more……

Mon, 05 Mar 2018 16:16:55 +0000

Ireland Dublin

Permanent
Account Manager
Language/ French, English

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