French Customer Service – Lisbon – (86625)

French Customer Service – Lisbon, Portugal

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A global leader in Customer Contact Management Solutions and Services in the multilingual sector delivers multi-channel support to their clients across Europe is hiring Customer Service & Technical Support Representatives to be based in Lisbon, Portugal.

The company provides professional services in Customer Support, Technical Support, and Sales Support.

Candidate profile:

• Native or near native language proficiency in French language
• English proficiency and comprehension
• Excellent spoken and written communication abilities
• Customer orientation and problem-solving abilities
• Demonstrated analytical skills and attention to details
• Adaptability and capacity to easily find solutions
• Proactive attitude
• Team spirit
• Good PC operating skills and typing speed
• Availability for working in shifts

Job responsibilities:

• Client support by means of phone/ email
• Offering information/ solutions/ counselling to customers regarding the company's services
• Promoting the products and services of the company by means of knowledge, attitude, information
• Documenting all operations in the company's database, according to the work procedures
• Compliance with company regulations with regards to Data Protection and Information Security

Candidate profile:

• Native or near native language proficiency in French language
• English proficiency and comprehension
• Excellent spoken and written communication abilities
• Customer orientation and problem-solving abilities
• Demonstrated analytical skills and attention to details
• Adaptability and capacity to easily find solutions
• Proactive attitude
• Team spirit
• Good PC operating skills and typing speed
• Availability for working in shifts
 

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Relocation package to Portugal
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance

 

Tue, 13 Feb 2018 16:38:37 +0000

Portugal Lisbon


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ French, English

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