French Retail Back Office Support – Lisbon – (103778)

Company: Arvato Services Portugal, Unipessoal, Lda.

Requisition ID: 28972

Are you ready for a new adventure? You speak fluent French? You see yourself as a detail-obsessed individual with a total customer-is-king attitude?

Arvato is waiting for you!

Currently we are seeking Back office French speaking Customer Support Representatives to strengthen our team in LISBON, PORTUGAL. Apply now!

About us:

Great brands entrust their customer service to Arvato. We’re global with a long-term perspective, cross customer journey know-how and support Driven by technology, differentiated by experience, powered by people.

Arvato is the Industry and Services Division of Bertelsmann AG, which ranks among the world's leading companies. 

Arvato is an equal opportunities employer and embraces diversity and does not discriminate on the grounds gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status.

At Arvato we recognise that different ideas, perspectives and beliefs are valuable assets that contribute and shape our company culture and are fundamental to our core basic values of partnership, creativity, entrepreneurialism and social responsibility

Our client:

One of the top multinational technology companies that creates and develops electronics, computer software and online services.

Responsibilities:

Primary responsibility: Extreme meticulousness in handling SAP documents. (SAP training provided)

Secondary responsibility: Liaise with B2B partners in order to expedite shipping investigations related to Retail orders.

Tertiary responsibility: Maintain high grade relations with customers by outreaching in strict timely schedules. Utilise outstanding empathy skills in order to restore the relationship during unexpected and unfortunate circumstances.

Profile:

• Be detail oriented

• Have both verbal and written communication skills

• Be native or near-native speakers in French skills both in speaking and written and excellent typing skills [C2]

• Excellent English skills [C1]

• Rigourous ability to follow procedures

• Resourceful research and resolution abilities

• Excellent soft skills

• Quality driven

• Team player

 

5 reasons to join us:

  • Start an International career;
  • You'll be joining an Award winning team;
  • Possibility to work with prestigious brands;
  • Be part of an Innovative and forward thinking company;
  • Lisbon is a great place to live and work.

Join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands!

Wed, 23 Jan 2019 09:38:00 +0100

Portugal Lisbon

Arvato Services

Internship / Apprenticeship
Agent
Language/ English, French

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