French Scheduling Analyst – (103688)

You will manage, design, develop and coordinate existing and new procedures in between company Services environment in AMS.

Responsibilities

– Operate as a leading point of contact for all Installation cases and on top questions from Clients in AMS
– Assist with difficult requests or escalation needs
– Ensure the timely and successful delivery of our solutions to the AMS market according to the Partners and Client needs and objectives
– Support servicing to end customer

Education & Training

– University degree in Business Administration or equivalent degree
– Excellent communication skills both verbal and written in French and English
– Excellent knowledge of MS Office applications

Experience & Skills

– 2 or more years working in the IT sector
– Excellent organizational and administrative skills
– Logical mind & business awareness
– High affinity for numbers and systems
– Ability to work under pressure to meet deadlines
– Motivated, flexible and reliable
– Good interpersonal and team-working skills
– Good presenting/training skills (for sharing standards with colleagues and team-members
– Develops and maintain plans, strategies and cases while performing all activities including functional, system, regression, performance and productivity behavior
– Analyzes results to ensure existing functionality and recommends corrective action
– Possesses heavy customer focus
– Attention to details

Offer:

– Full time and long-term contract 39hrs/week 
– Salary: between 18.000 – 22.000 Euros gross/year in bonus
– Schedule: Monday – Friday from 09.00 to 18.00
– International and dynamic environment in Barcelona
– High possibilities to grow inside the company
– Relocation package for people moving from another country

Tue, 22 Jan 2019 09:56:49 +0100

Spain Barcelona

SELLBYTEL | Webhelp Group
18.000 € – 24.000 € gross / year
Project/Service based
Customer Service
Language/ French, English

Vai al sito

Potrebbero interessarti

Accounts Receivable fluent in German (m/f) –... Europcar Services is the Pan-European Shared Services Centre of Europcar Business Services opened in Oeiras - Portugal in early 2014 to handle and pro...
Junior Customer Operations Representative with Spa... Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sec...
Hebrew Customer Service Representative – Goo... Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, ...
German Speaking Team Leader – (104458) German Speaking Team Leader Luton, Bedfordshire, England £27,500 per year relocation assistance. Responsibilities: Be a supportive member of the...