French Team Leader – (86268)

Description

Are you a creative, high energy people person, ready to work in a challenging and fast- moving environment, with a great group of sales people, shaping our business to deliver results?

We are seeking a French Team Leader to join a growing campaign; responsible for leading a strong and dynamic team, to ensure the team delivers and exceeds performance and quality targets

Responsibilities:

* Manage a call centre sales team, leading from the front
* Influence results
* Motivate and inspire performance, creating a great team spirit
* Weekly review meetings and live coaching to develop team and individual performance
* Creative input on incentive ideas and initiatives to create a great place to work and to reward great performance
* Celebrate and share team successes
* Manage resources within the team: attendance, absence and lateness
* Coach, mentor and develop team to deliver operational and financial targets
* Assess and review team quality standards
* Implement and maintain effective working practices to comply with security regulations
* Recruitment and on-boarding of new recruits

Knowledge and Experience:

* One year's team lead experience, including motivation, training & coaching (is a plus)
* Excellent people management and leadership skills
* Working in fast paced multi-cultural environment
* Office computer skills, i.e. Excel, PowerPoint & Word
* Native or high-level English; Spanish or other language advantageous

Attitude and Behaviour:

* Highly motivated with a drive to achieve and exceed campaign targets
* Enthusiastic and positive attitude
* Continuously striving to proactively develop all aspects of team performance
* Great communicator: verbal and written
* Display a proactive and innovative approach to problem solving in all elements of team management

What we offer:

* Working hours: Mon – Fri, 8 AM – 6 PM, Saturday 9 AM – 6 PM
* 6 months temporary contract (4+2 months) + indefinite contract based on performance
* 18,400€ gross / year plus performance based bonus
* Spanish & English Lessons
* Corporate discounts at local bars, cafes & restaurants
* Internal employee incentives
* Located in the heart of Sagrada Familia with excellent transport links
* Internal development program

The recruitment processes and people involved in them will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

Wed, 07 Feb 2018 10:45:19 +0000

Spain Barcelona


18.000 € – 24.000 € gross / year
Permanent
Team Leader / Manager
Language/ French, English

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