Front Office Specialist with Native Level of German – (103172)

We are looking for a Front Office Specialist to work at a global leading company within the chemical sector. 

Our client is a global leader within the industrial sector.  

As a Front Office Specialist you will be responsible for the following:

Back Office:
>Order Management:
-Ensure elements of the order meet contract terms
-Order entry
-Confirmation of orders
-Edit and send invoices
-Send Certificate of Analyses and samples when requestes
-Customer data management
-Samples management
>Demand Management:
-Inventory class management
-OTIF control
-Coordination with supply chain

Front Office:
>Regional Director Support:
-Price list management
-Price control (Oracle/Focus)
-CAIR management
>Customer Support:
-Daily contact with customers acting as a first contact 
-Mailing to customers
-Interface between customers and internal communities (operations, logistics, etc.)
>Stocks:
-Stock control
-Manage return of goods
-Magna carta control
>Finance:
-Credit management
-Systematic approach with customers 
-Claims management (payment amounts, timings, etc.)

Successful candidates will:

-Have a native level of German and an advanced level of English
-Effective business writing and professional communication skills
-Demonstrated effective customer service skills
 

– Permanent contract 
– Competitive salary
– Working hours: 8-17.30 Monday-Friday

Thu, 10 Jan 2019 16:06:01 +0100

Spain Barcelona

Talent Search People – Native Speakers
24.000 € – 30.000 € gross / year
Permanent
Customer Service
Language/ English, German

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