German Advisor for a leading credit card provider – (103714)

About Sitel

With more than 30 years of industry expertise, Sitel now serves more than 400 customers worldwide – in 48 languages. More than 75,100 dedicated and talented employees worldwide work in 146 contact centers strategically located in 22 countries around the world.

 

For the start of a new project in Lisbon, we are looking for:

German Advisor for a leading credit card provider

Our customer:

Our customer is one of the leading international credit card and financial services companies.

 

Your tasks:

  • Independent processing of incoming telephone and written customer inquiries
  • Advice of existing and new customers on product offerings of the client
  • Telephone and written order acceptance and processing
  • Documentation and maintenance of the customer database
  • Complaint treatments

      

 

What we expect (preferred):

  • Financial services industry experience
  • At least 1 year of customer service experience
  • Business-to-business (B2B) telemarketing experience
  • High customer and service orientation
  • Rational and analytical thinking
  • Excellent level of spoken + written German
  • Ability to multi-task
  • Secure PC handling and high technical affinity

 

What we offer:

  • Excellent job opportunity in a leading international company
  • Continuing education and diverse opportunities for advancement
  • 1000 € welcome bonus
  • High base salary (14 months) + language bonus (14 months)
  • 2 Performance Bonuses (Sitel + Client) + Loyalty Bonus (300 € / 3 months)
  • Monthly meal allowance
  • Assistance in moving to Portugal – financially (flight + 3 months rental subsidy) as well as in finding accommodation
  • Private health insurance after 6 months of service
  • Contract paid in full from the first day of training and training
  • Continuing education, development and advancement opportunities
  • Many other benefits: fruit days, company co-operation (e.g. gym), friends-recruit-friends actions
  • A highly motivated and engaged team!

Take your time to decide (not too much …)

Choose Sitel!

Tue, 22 Jan 2019 12:56:22 +0100

Portugal Lisbon

Sitel Portugal

Permanent
Customer Service
Language/ German

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