German Advisor for a leading credit card provider – (103714)

About Sitel

With more than 30 years of industry expertise, Sitel now serves more than 400 customers worldwide – in 48 languages. More than 75,100 dedicated and talented employees worldwide work in 146 contact centers strategically located in 22 countries around the world.

 

For the start of a new project in Lisbon, we are looking for:

German Advisor for a leading credit card provider

Our customer:

Our customer is one of the leading international credit card and financial services companies.

 

Your tasks:

  • Independent processing of incoming telephone and written customer inquiries
  • Advice of existing and new customers on product offerings of the client
  • Telephone and written order acceptance and processing
  • Documentation and maintenance of the customer database
  • Complaint treatments

      

 

What we expect (preferred):

  • Financial services industry experience
  • At least 1 year of customer service experience
  • Business-to-business (B2B) telemarketing experience
  • High customer and service orientation
  • Rational and analytical thinking
  • Excellent level of spoken + written German
  • Ability to multi-task
  • Secure PC handling and high technical affinity

 

What we offer:

  • Excellent job opportunity in a leading international company
  • Continuing education and diverse opportunities for advancement
  • 1000 € welcome bonus
  • High base salary (14 months) + language bonus (14 months)
  • 2 Performance Bonuses (Sitel + Client) + Loyalty Bonus (300 € / 3 months)
  • Monthly meal allowance
  • Assistance in moving to Portugal – financially (flight + 3 months rental subsidy) as well as in finding accommodation
  • Private health insurance after 6 months of service
  • Contract paid in full from the first day of training and training
  • Continuing education, development and advancement opportunities
  • Many other benefits: fruit days, company co-operation (e.g. gym), friends-recruit-friends actions
  • A highly motivated and engaged team!

Take your time to decide (not too much …)

Choose Sitel!

Tue, 22 Jan 2019 12:56:22 +0100

Portugal Lisbon

Sitel Portugal

Permanent
Customer Service
Language/ German

Vai al sito

Potrebbero interessarti

Inhouse Linguistic Coordinator – (87058) We’re currently seeking a German in-house Linguistic Coordinator with demonstrated organizational, leadership and supervisory abilities to manage clie...
Use your Spanish in Finance – (103408) Our Cash Applications directly impacts the financial result of a company, influencing cash flow, trade working capital and, like all of our roles, cus...
Norwegian Account Manager – IT Sector –... The ARUBA internal Partner Business Manager (iPBM) is responsible for working closely with the incountry resellers. In this position you will cultiva...
Application Support with German (relocation suppor...   IT Kontrakt is a Specialist’s Manager on the IT market. For over 12 years, we have supported our employees in building and forming a personalized c...