German Consumer Experience (Junior Position) – (82329)

Our client is an international company in sports industry leader in its sector as a True Sports Performance Brand.

Now they are looking to incorporate in their Consumer Experience Contact Hub someone with proper Customer Service orientation.

Role:

-Deliver the best consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook)

-Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.

-Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.

-Manage Cases and Ecommerce questions using the software tools provided.
 

 

-People with high orientation to customer service and passionate about sports.

– Native level or German, high level of French and advance level in English

-3 years work experience

-Persuasive and good Communicator (both written and spoken)

-Ability to work both individual and team work.

-Attentive, empathic, flexible and proactive

– Eager to learn

We offer:

-Being an important part of a new project with international projection in one of the business areas with more development and investment currently: Consumer Experience.

-Paid training induction program.

– 6 months trial contract + Fix contract

-Work in a brand new company with the best working tools and environment possible.

– In addition to the salary, we offer social benefits

Thu, 16 Nov 2017 08:45:16 +0000

Spain Barcelona


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ German, French, English

Vai al sito

Potrebbero interessarti

Excellent salary+relocation for Dutch speakers in ... Accounts Receivable / Account Payable  • Invoice processing and resolution• Monitor customer account details for non-payments, delayed payments• Comm...
Start a new career in Bucharest using your native ... The role of the procurement process associate is to take care of booking and purchasing working materials. The procurement associate must also be able...
Lufthansa Load Control Agent – (86340) Global Load Control (GLC) is a dynamic network of three load control centres in Brno (Czech Republic), Cape Town (South Africa) and Istanbul (Turkey)....
German Customer Service & Technical Support, ... German Customer Service & Technical Support, Athens, Greece Our Client was Established in 1989, the very first company to introduce contact centre out...