Sitel Barcelona is recruiting employees to cover the German market of one of our most important services in Barcelona, which is a dedicated company in the tourism sector.
What we do here is give support to the German customers:
- Customer Care
- Uses of the devices. Any issue the customer could have using them.
- Excellent soft skills
- Information about the product.
What we expect from you:
- Solve the problems the customers could have with their bookings
- To adapt to the clients, not everyone needs the same approach.
- To be efficient
- To contribute to keep our great team atmosphere.
- Soft skills, empathy, adaptability
Where are we?
We are situated in the business area 22@ of Barcelona. Nearby we have the beach and the Poblenou District. We also have tramway and underground stations close to the site.
- German native level
- English high level
- Customer Service experience
- Call center experience us a plus.
- Soft skills
What we offer:
- A long term position (contract based on a service)
- Possibility of internal promotion
- Full time position (39h/week)
- Paid training of 10 days.
Fri, 02 Mar 2018 10:37:27 +0000
18.000 € – 24.000 € gross / year
Language/ German, English