German Customer Service for Nike (m/f) – (106518)

Do you want to join the Great Place to Work? Teleperformance Portugal is looking for someone determined, who wants a new professional challenge. As a customer advisor, you will be responsible for handling customer inquiries, from product advice to reviewing order transactions.
We guarantee a great work environment, as well as the best work conditions and courses to help you achieve your goals.  

Our Client
Founded in 1964, Nike, Inc. became the world's largest supplier of sports shoes and apparel and one of the most valuable brands in the sports industry. This American multinational differentiates itself with a strong image, customization, and innovation, allowing Nike to be a market leader, recognized all over the world.

Responsibility
• Support online shop customers;
• Written and telephone customer service before, during and after the purchase;
• Advice on payment and shipping requests;
• Assistance with customer questions regarding the settings of user accounts.
 

• Fluent in German spoken and written (C1/2);
• Good level of English;
• Sports enthusiast;
• Experience/knowledge in Contact Center will be an added value;
• Computer Skills; 
• Quick and efficient management of time; 
• Proactive personality, with initiative spirit; 
• Good communicator; 
• Dynamic and organized.

• An international career in a multicultural environment;
• Intensive training and familiarization phase;
• Ample opportunity to grow and evolve within our organization;
• Accommodation in a room of a Teleperformance apartment;
• Initial flight expenses refund;
• Free annual flight to the home coutry;
• Private health insurance;
• Free Portuguese language courses, water sports, soft trekking and much more.
 

Mon, 11 Mar 2019 16:23:00 +0100

Portugal

Teleperformance Portugal

Project/Service based
Customer Service
Language/ English, German

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