German Customer Service – Lisbon, Portugal  – (86295)

German Customer Service – Lisbon, Portugal 

Don't delay email your CV today and find a job quickly in sunny Portugal 

A global leader in Customer Contact Management Solutions and Services in the multilingual sector delivers multi-channel support to their clients across Europe is hiring Customer Service & Technical Support Representatives to be based in Lisbon, Portugal. 

The company provides professional services in Customer Support, Technical Support, and Sales Support. 

Candidate profile: 

• Native or near native language proficiency in German  language 
• English proficiency and comprehension 
• Excellent spoken and written communication abilities 
• Customer orientation and problem-solving abilities 
• Demonstrated analytical skills and attention to details 
• Adaptability and capacity to easily find solutions 
• Proactive attitude 
• Team spirit 
• Good PC operating skills and typing speed 
• Availability for working in shifts 

Job responsibilities 

• Client support by means of phone/ email 
• Offering information/ solutions/ counseling to customers regarding the company's services 
• Promoting the products and services of the company by means of knowledge, attitude, information 
• Documenting all operations in the company's database, according to the work procedures 
• Compliance with company regulations with regards to Data Protection and Information Security 
 

Candidate profile: 

• Native or near native language proficiency in German or in Dutch language 
• English proficiency and comprehension 
• Excellent spoken and written communication abilities 
• Customer orientation and problem-solving abilities 
• Demonstrated analytical skills and attention to details 
• Adaptability and capacity to easily find solutions 
• Proactive attitude 
• Team spirit 
• Good PC operating skills and typing speed 
• Availability for working in shifts 

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Relocation package to Portugal
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance

Wed, 07 Feb 2018 12:21:42 +0000

Portugal Lisbon


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ German, English

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