German Customer Support Agent – (102606)

Aspire Global is a leading international online gaming company and are looking for a dynamic and motivated German speaking Customer Support Agent to work within our service centre. 

 

Main Responsibilities 

  • Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
  • Create added value by identifying and maximizing sales opportunities
  • Natural communicator through Email, Online Chats & Telephone

 

What will you be doing day to day?

  • Making all our players happy in a fast paced environment
  • Strong communicator as well as instinctive solution provider
  • Taking on board feedback, learning and constantly enhancing your already incredible skills
  • Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
  • Working independently and being trusted to make decisions to improve player satisfaction and team results
  • Be an amazing team player every day
  • Just simply be unstoppable!

What are your skills?  

  • You are awesome in German, both written and spoken (and pretty good in English too)
  • You have experience and a passion in dealing with customers
  • You thrive at multi-tasking
  • Master new skills quickly
  • A super positive attitude
  • Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?

  • Cool offices based in the most popular location on the island – central Sliema
  • Amazing colleagues- we are 1 big happy family from top to bottom!
  • Breakfast, along with fruit & biscuits daily
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues 
  • 3 weeks in-depth initial training so you can hit the ground running with confidence
  • Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area 
  • Weekly classes offered at one of the best fitness clubs on the island
  • Private health insurance
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world 

Wed, 26 Dec 2018 13:55:37 +0100

Malta Northern Region

Aspire Global
To negotiate
Permanent
Agent
Language/ English, German

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