German Speakers (Native level) – Customer Care Line – (86372)

Your role :

You will work collaboratively with consumer and customers to answer product

An exciting opportunity has arisen for us to represent a Global leader with a vast portfolio of well-known brands.

We are recruiting exceptional customer service professionals to be form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first class service to customer and consumers

The role will require you to develop a sound understanding of the product (healthcare, household products) and services and to embrace brand values.

information requests and resolve queries in a skilful and professional manner.

You will work collaboratively with consumer and customers to answer product information ensuring a timely and consumer centric resolution.

Your should :

– Be native in the required language with exceptional grammar and spelling skill

– Be fluent in English with excellent grammar writing skills

– Be able to demonstrate a proven track record in delivering exceptional customer service

– Be confident with an enthusiastic telephone manner

– Be able to deal with sensitive calls with empathy

– Be passionate about delivering exceptional customer service

– Strong administrative skills with a keen eye for detail

– Have a proactive approach to problem solving

– Have a professional outlook, self-confident with a 'can do' attitude

– Have a strong team work ethic and a working knowledge of excel and Microsoft word

Thu, 08 Feb 2018 14:11:24 +0000

Spain Barcelona

18.000 € – 24.000 € gross / year
Language/ German, English

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