German Speaking Advisors for CC/TS Roles! Many Benefits! – (85411)

Teleperformance Greece is a Global multilingual company that employs truly multi-cultural staff representing over 90 nationalities supporting over 130 markets in 35 languages and dialects!

The fact that we were awarded with Great Place to Work® in 2017 reflects that we are a people’s company because we simply believe that success is achieved by attracting the best candidates and offering them an exceptional working environment and an opportunity to improve their skills and knowledge.

To add to the amazing experience you will get the chance to discover Greece and enjoy the famous historical sites, sunny beaches and breathtaking islands and find out all about what makes people from all over the world fall in love with beautiful Greece!

Job description:

To handle incoming calls, chats and emails in German language providing high quality customer service in a professional and efficient manner by assisting customers and to provide adequate solutions based on the processes and guidelines collecting necessary information and offering relative answers assuring to live up to the best standards and achieving the targets and key performance indicators.

Fluency in German and good command of English.

Confidence, professionalism, commitment.

Excellent communication skills.

Time keeping and ability to work in a rotating/night shifts.

Adaptation to customers’ needs and high attention to details.

Active listening skills.

Good technical skills.

  • Excellent monthly salary (more than twice the average Greek salary)
  • International, multicultural modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Bonus for referring new colleagues
  • Monthly performance Bonus
  • A loyalty monthly bonus in Meal vouchers for a full year
  • Great relocation package: Airplane Ticket/ Transportation from Airport/ 2 Weeks Free Accommodation
  • Paid flight home once every 6 months
  • VISA Support
  • Special Discounts &Offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialists keeping you updated
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants and many other activities.

Thu, 18 Jan 2018 08:54:09 +0000

Greece Attica


18.000 € – 24.000 € gross / year
Permanent
Customer Service
Language/ German, English

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Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.

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