German Speaking Customer Service Representative
You've got great communication skills, are interested in sports & casino and want to work with a friendly, fun and creative team 🙂 If this sounds like you, read on…
You will become an expert on our sportsbook and casino brand(s) and services. How? By keeping up to date with our new offers, services and campaigns to provide the customer with the best possible service.
Directing your positive energy to all chats and emails, assisting our customers with any queries they might have, daily. No day is the same and that's what makes this role exciting.
Sharing your ideas to keep improving our system, and making sure we stay on top of the game is important to us, so providing valuable feedback to Team Leaders and Country Managers is a significant part of your role. Occasionally, you'll be taking on side tasks like translating our material from English to the languages you are fluent in, and keeping the Knowledge base fresh and up to date.
- Fluent in German and English
- Great communication skills and customer-oriented attitude
- Analytical, problem solver and multi-tasking minded
- Available to work shifts
- Experience in Customer Service, hospitality, retail or similar is considered a plus.
- A competitive remuneration package with the opportunity to enhance this with a generous performance bonus
- Health insurance, annual well-being package, buffet breakfast every morning, Friday’s beers, team events, etc.
- Brand new bright and friendly office in the heart of Malta with an employees' floor with spacious terrace, kitchens, ping pong, pool, darts, FIFA, etc.
- Relocation package including reimbursement of flight ticket and 2 weeks free accommodation in company's flat or Hotel.
Thu, 17 Jan 2019 17:22:54 +0100
Language/ English, German
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.