German Speaking Helpdesk Engineers – (87536)

German Speaking Helpdesk Engineers

Newcastle upon Tyne, England

£23,400 per year relocation assistance

 

 

 

Due to expansion our client is looking for German speaking help desk agents to join their

team, working on behalf of a leading company in the data storage industry.

 

 

Job Description               

 

This position provides multi-level technical support for diagnosing and fixing software and

hardware issues, case management activity for service requests and equipment as well as

resolving customer problems via the telephone, WEB, E-mail, Chat or Auto-support. We

require experience in UNIX, Networking or Technical Support.

 

·        Answers customer enquiries via various communication channels

·        Provide functional troubleshooting.

·        Clear and concise case documentation in knowledge share database.

·        Handles multiple tasks, switches priorities and focuses as needed.

·        Bachelor’s degree in Computer Science or engineering, or equivalent level of education or relevant work experience

·        Experience/knowledge/interest with Storage Systems (SAN/NAS)

·        Experience with any of the following would be an advantage, but not essential;

o   Windows Server 2003/2008 R2

o   VMware ESX/ Hyper-V

o   ISCSi/RAID

o   MS Exchange 2003/2007/2010

o   Enterprise Backup Software

·        Excellent organisational and technical support skills

·        Excellent communication skills in German and English

·        Knowledge with UNIX/Linux Operating Systems

·        Knowledge with file sharing protocols is preferred NFS/CIFS etc.

·        TCP/IP or basic networking knowledge

·        DNS/DHCP/AD knowledge

·        Microsoft/Cisco/ NetApp certifications are a plus

 

Candidates must be willing to work shifts, this is a 37.5 hours a week role.

 

Relocation assistance can be provided ie 4 weeks accommodation and flights reimbursed.

 

Recruitment Direct is acting as a recruitment agency.

€26.6k per year relocation assistance

Mon, 05 Mar 2018 09:03:59 +0000

United Kingdom England – North East


24.000 € – 30.000 € gross / year
Permanent
Agent
Language/ German, English

Vai al sito

Potrebbero interessarti

Sales Consultant with German – (103491) Are you ready to take your career to the next level?German speaking Sales ConsultantA premium opportunity with EXCEPTIONAL compensation and benefits f...
Dutch Advisor for Vivino – Lisbon, Portugal ... About Us     We are Partners, we are Leaders, we are Experts. To our Associates we Empower Humans and Enhance Brands.   We are looking for fluen...
Contact Specialist with German – (86263) Global Business Services Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, p...
Spanish Customer Support Specialist. Cork, Irelan... Passionate about Travelling? This is the job opportunity for you! Job Summary The role purpose is to support Airbnb customers with their queries. Yo...