German speaking Team Manager – (103477)

We are recruiting for an experienced bilingual Team Manager with fluency in English and German for an exciting role in Bucharest.  

As a Team Manager you will manage a team of around 15 call centre agents. Your tasks is to create a stimulating work environment to continually increase the improvement and results of your team. Customer satisfaction is the main focus of this team and you will work closely with your team to ensure high client satisfaction is achieved. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets. Designing and delivering individual and group training/coaching sessions will be part of your role.

We are looking for candidates who have:

  • Excellent communication skills both verbally and written English and German

  • Previous experience in managing a call centre team

  • Ability to motivate and coach team members

  • Strong Customer Service experience

  • Good analytical skills

  • Have a flexible attitude

  • Computer literate

 

Full paid training will be provided. Extremely competitive salary plus monthly bonuses.

Selection process is done via phone and skype and a relocation package will be available if successful, which includes flight booking, 2 weeks accommodation on arrival, relocation bonus, lunch vouchers, employee discount schemes, career progression opportunities, private medical insurance etc.

Wed, 16 Jan 2019 16:22:08 +0100

Romania Bucharest

Talingual
18.000 € – 24.000 € gross / year
Permanent
Team Leader / Manager
Language/ German

Vai al sito

Potrebbero interessarti

Dutch speaking HR Operations Associate (ML-EN19-01... You are an agile person who is looking for a job where you can use your language knowledge and previous HR experience?  If you would like to work as p...
Market Researcher with German or Dutch – (10... Your new company is a leading provider of global market intelligence. They are supporting various industries and are well known for their high-quality...
Inside Account Manager – Swedish – Utrecht –... For an international client in the Utrecht, we are looking for an Inside Account Manager with a native level of Swedish. The successful candidate will...
IT Helpdesk with Nordic Language OR Dutch – ... We are looking for a Dutch Speakers OR Scandinavian speakers that want to join a awesome team in Brno, Czech Republic ! Our client in the Czech Repub...