DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Responsibilities
- Providing customer support by phone ,email ,or chat
- Diagnosing the issue and provide a path to resolving inquiries
- Logging calls from customers into Contact Management System
- Demonstrating a high level of customer service when helping a customer
- 1st line technical support
- Fluent or Native level Hebrew language
- Help desk, customer service, and support experience
- Microsoft Windows ,OS expertise level – “Advanced User”
- Basic knowledge of current Anti-Malware and Firewall products
- Basic knowledge of networking technologies
- Disciplined ,systematic- problem solving skills required
- Visa assistance
- Flight ticket provided
- Taxi transfer from the airport
- 2 weeks free hotel accommodation (breakfast included)
- Free Greek language courses
- Monthly work performance bonus
- 150€ monthly accommodation bonus
- 100€ in vouchers upon training completion
- 300€ in vouchers after 3 months of cooperation
- 400€ in vouchers after 7 months of cooperation
- Extra paid if you work on Sundays, on Greek Holidays or Overtime
- 2 extra full salaries paid per year
- Training provided (paid)
- International working environment
- On-site canteen (discounts for employees)
- Welcome event
Why use Recruitment Agency
- You will be contacted within 30 min of your application
- You are given extra support in preparing for interviews
- You have a contact person who gives you all the details of the job
- You can ask for your application feedback anytime via email or phone
- You don’t have to face the situation where company do not reply to you for days.
- All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Sat, 29 Dec 2018 08:08:16 +0100
DK Global Recruitment
Less than 18.000 € gross / year
Permanent
Customer Service
Language/ English, Hebrew

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