Hebrew + English Tech support in Greece – (102676)

 DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

 

Responsibilities

  • Providing customer support by phone ,email ,or chat
  • Diagnosing the issue and provide a path to resolving inquiries
  • Logging calls from customers into Contact Management System
  • Demonstrating a high level of customer service when helping a customer
  • 1st line technical support

 

  • Fluent or Native level Hebrew language
  • Help desk, customer service, and support experience
  • Microsoft Windows ,OS expertise level – “Advanced User”
  • Basic knowledge of current Anti-Malware and Firewall products
  • Basic knowledge of networking technologies
  • Disciplined ,systematic- problem solving skills required
  • Visa assistance
  • Flight ticket provided
  • Taxi transfer from the airport
  • 2 weeks free hotel accommodation (breakfast included)
  • Free Greek language courses
  • Monthly work performance bonus
  • 150€ monthly accommodation bonus
  • 100€ in vouchers upon training completion
  • 300€ in vouchers after 3 months of cooperation
  • 400€ in vouchers after 7 months of cooperation
  • Extra paid if you work on Sundays, on Greek Holidays or Overtime
  • 2 extra full salaries paid per year
  • Training provided (paid)
  • International working environment
  • On-site canteen (discounts for employees)
  • Welcome event

Why use Recruitment Agency

  • You will be contacted within 30 min of your application
  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job
  • You can ask for your application feedback anytime via email or phone
  • You don’t have to face the situation where company do not reply to you for days.
  • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

Sat, 29 Dec 2018 08:08:16 +0100

Greece Attica

DK Global Recruitment
Less than 18.000 € gross / year
Permanent
Customer Service
Language/ English, Hebrew

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