This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.
The Company
For their client Dyson, a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their new international Support Team. Take part of a new exciting project in the center of Barcelona!
The Job
In this job you have the responsibility to handle customer telephone calls and enquiries via mail and do cross-selling and up-selling
– Complete registrations of new product purchases
– If you see opportunities, you should do cross-selling and up-selling of the products
– If necessary, arrange repairs/ order parts trough Customer Service Systems
– Communicate company policy regarding guarantee and service aims to customers
– Ensure a high level customer satisfaction
– Spot opportunities to promote additional services to customers
– Provide an excellent standard of professional customer care
– Being able to work in other areas of the business when the need arises
The Profile
– Native German speaker
– Candidates looking for a stable work opportunity
– Ability to work under pressure
– Excellent communication skills
– Team oriented candidates
– Self-motivated candidates
– Strong work ethic
– Reliable, punctual and self-disciplined candidate
– Having an interest in IT systems/ Data entry
The Offer
– A Full-time contract
– Fully paid training
– Working hours with rotatation shifts: Monday – Friday: 8:00 am – 8:00 pm; Weekends: 9am – 6pm
– 2 weekends off / month
– Development programm
– Good prospects in the career (constantly growing company)
– International and multilingual working environment
– Free coffee and tea
– Spacious terrace and chilling area
– Dynamic, open and friendly atmosphere- Salary in line with market conditions: 18.000 euro/year + bonus (3600€ per year)
– Start date: 05/0/2018
Wed, 21 Feb 2018 09:26:41 +0000
Permanent
Agent
Language/ German, English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
