Inside Sales Specialist – French Speaking – (104373)

Role – Inside Sales Specialist – French Speaking

Location – Solihull

Start Date – ASAP

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of winning sales team.

As the Inside Sales Specialist on our team, you will be responsible for providing a positive customer experience leveraging the SOTI sales model and maximizing revenue and margin generation. You will have a detailed understanding of our products and services and create opportunity within our existing account base throughout a defined region. You will engage primarily via telephone and respond to a high volume of inbound and outbound calls/emails.


  • Serve as the first point of contact with Clients and Prospects, presenting a warm and professional manner as an ambassador of SOTI
  • Take ownership and responsibility for all customers in the account database with a focus to grow the scope and value of the account
  • Meet business renewal targets, create price quotes, upsell SOTI products/services and resolve customer needs
  • Collect customer information, provide product information directly to customers and SOTI partners
  • Provide feedback from customers to appropriate personnel within SOTI
  • Plan effective sales campaigns and target existing account base to proactively grow accounts and extend revenue
  • Deal with inbound and outbound calls/e-mail from and to customers, communicating special offers and other promotions
  • Maintain regular contact with key influencers and build and strengthen the customer relationship
  • Manage pipeline and forecast accordingly
  • Collaborate with colleagues cross-functionally (Outside Sales Executive, SEs, Channel Partners, Marketing, etc), to support the sales strategy
  • Maintain in-depth product, industry trend and technical knowledge.

If you want to bring your ideas to life, apply at SOTI today.


  • 1-3 years of experience in selling Business-to-Business (B2B) technology in an Inside Sales environment – We may restrict applications if we request this, I would suggest amending to: Inside Sales experience is desirable but not essential. A minimum of 12 months experience in a high volume B2B sales or renewals role ideally within technology.
  • Experience of Salesforce desirable but not essential.
  • Passion for technology and aptitude to learn new technologies
  • Strong phone presence and experience in a high-volume customer interaction environment
  • Proficient interpersonal, communication, and computer skills
  • Basic knowledge in mobile technology – Desirable
  • Ability to excel in a team-oriented, collaborative, and fast-paced environment
  • A self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset
  • Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Attention to detail in all areas of work with strong problem identification and problem resolution skills
  • Excellent communication skills in English
  • Fluency in French (speaking and writing) is essential for this position.
  • Proficiency in additional languages would be a strong asset

Fri, 01 Feb 2019 14:43:07 +0100

United Kingdom England – West Midlands

To negotiate
IT Sales/Inside Sales
Language/ English, French

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