As an Inside Sales Representative with German or French for one of our clients specialized in the technology sector you will sell their products, services, and solutions to end user clients (Consumer and Small Business) through inbound phone calls. You will be responsible for closing inbound opportunities, selling the benefits of the full catalog of the company's products and selling against the competition. You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives.
You will configure, price, and quote sales solutions as well as provide, proactive follow-up and product information via the telephone. You understand their portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions. This role will cover a national territory.
This is a full-time sales opportunity in a professional work environment with opportunities to advance. Representatives are paid a competitive base plus commission opportunity.
As a Public Web Inside Sales Representative with German or French Role Responsibilities:
- Close incoming sales opportunities to ensure that short term goals, objects and quotas are met
- Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.
- Follow up on leads generated from the Customer Service Team or other departments.
- Provide an excellent customer experience from the initial call to final sale closure.
- Ability to identify opportunities to up and cross sell products as per customers’ requirements.
- Complete call logs and reports where required.
- Ensure that products, services and solutions recommended to clients will fulfill their needs.
- Offer an elevated level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily ramp; monthly targets.
- Liaise effectively with other internal departments and external businesses in a professional manner as required.
- Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.
- Maintains product knowledge by attending training workshops and keeping up to date on product material.
Necessary Qualifications/ Experience:
- Ability to write and speak fluently, clearly and concisely in German or French
- Ability to write and speak fluently, clearly and concisely in English to level C2.
- Some relevant sales experience and would need to have worked in office/call center environment before.
- Empathetic and can communicate in a caring and friendly manner
- Strong time management skills and motivation to exceed expectations
- Enjoy working in a fast-paced environment
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
- Competitive salary plus commission opportunity
- Electable perks such as; Restaurant tickets/Health insurance/Gym allowance/Ticket guarderia
- Free coffee, teas, cookies and fruit water
- Happy Hours and Monday Breakfasts to get to know your colleagues.
- We also offer a beautiful working environment and free Spanish lessons to help you immerse into the Barcelona life.
- Full time permanent positions
- Pet friendly environment
Mon, 28 Jan 2019 10:36:30 +0100
24.000 € – 30.000 € gross / year
IT Sales/Inside Sales
Language/ English, French, German
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.