International Customer Relations – French AND Italian – (105832)

Our international client who is a leader in their field is seeking a few dynamic new team members to join and enhance their International Customer Service department. The Customer Relations Associate is responsible for providing exceptional customer service to our client’s international distributors and customers. This position is a front-line role in which you will interact daily with important customers, therefore it is important to represent the company and the customer service philosophy with the utmost integrity.

Responsibilities

  • Responsible for accurately and timeously informing clients regarding products and sales promotions.
  • Responsible for smooth and accurate processing of customer orders and handling of international queries.
  • Interacting internally mainly with Customer Support and Sales Department and assisting regarding sales/order requests.
  • Responsible for handling invoicing queries and ensure mistakes/amendments are made efficiently.
  • Responsible for supporting Sales Reps in upselling new products in a proactive manner.
  • Integrate with other departments to ensure that customer’s service requests are processed in a timely and efficient manner.
  • Complies with company policies and procedures.
  • Performs other responsibilities/duties that may be assigned.

Requirements 

  • A few years’ experience in customer service and/or customer account management
  • Must be fluent/native in the following languages: French AND Italian
  • Good communication skills in English
  • Excellent phone voice and skills
  • Reliable, self-motivated and pro-active in finding solutions
  • Independent and responsible worker
  • Flexible (in working hours and jobs that are assigned)
  • Ability to operate computer systems with accuracy and efficiency (Excel, CRM, Oracle etc.)
  • Stress resistant and ability to prioritize
  • Accurate and clear in your work ethic
  • Excellent team player

Wed, 27 Feb 2019 12:46:02 +0100

Netherlands

Abroad Experience International Recruitment

Permanent
Customer Service
Language/ French, Italian

Vai al sito

Potrebbero interessarti

Lissabon – Deutschsprachige Kundenberatung f... Wir suchen nach dynamischen Mitarbeitern, die Spaß am Kommunizieren haben und von neuen Technologien angetrieben werden.Der ideale Kandidat ist neugie...
Flemish Speaking Content Moderator – (105019... Join a vibrant, international team, dedicated to making the internet a safer place for all! Your Role and Responsibilities: Reviewing and moderating...
Business Developer (M/F) – (104524) Reporting directly to the Team Leader: - Identify potential clients in the target market and complete appropriate research on the prospective client’...
Dutch or German speaking Sales Manager – (10... Dutch or German speaking Sales ManagerSalary up to £35K + (Uncapped) Commission + BenefitsPermanent Full-timeEast LondonKerr operating as an employmen...