Internship – Receptionist in 4-star hotel (German) – (87277)

Information about the company that’s offering the internship:

Beautiful 4-star hotel on Tenerife just at the sea. This hotel offers you relax at the ocean and among the island´s stunning nature. It has a spa, a restaurant and other wellness programmes for its guests.

You will have the opportunity to improve your communication and customer service skills at the reception, in the restaurant, in the kitchen or in purchasing. You should have knowledge or experience in some of those areas.

For the reception area, you are only required to have language skills in German, English, and Spanish. Other languages such as French, and a passion for tourism will be appreciated. The island is perfect for activities such as mountain biking, surfing, golf, sightseeing. You will  have a tutor, free ccommodation, three meal every day, and a monthly remuneration.

Internship tasks:

The hotel`s philosophy includes quality and excellent customer service. Therefore, we´re looking for a dynamic person interested in customer service and with PR skills to perform the following tasks:

  • Multilingual customer service on the phone
  • Check-in and check-out of guests
  • Assistance with the clarification of general uncertainties, tourist information, information about the hotel, schedules etc.
  • Handling calls from internal and external customers

The accommodation could be a shared room within the hotel (3 people of the same sex in one room) or a mixed accommodation near the hotel with 3 rooms and 2 double beds each (girls and boys separated). Bed linen and towels are provided. Shared bathroom.

Studies: Tourism, Hospitality, Languages, Business, Administration etc.

Required languages:

German – B1
English – B2
Spanish – B1

IT skills: Ms Office, Internet

Other requirements: Customer service orientation.

Available from February 2018 to April 2018

For 3 to 6 months

Benefits: € 150 net / month – Lodging and Meals

Working hours: Monday to Sunday (2 days off per week) – Rotating shifts 8 hours a day (40 hours a week)

Tue, 27 Feb 2018 16:27:34 +0000

Spain Santa Cruz de Tenerife


Less than 18.000 € gross / year
Internship / Apprenticeship
Tourism
Language/ German, English, Spanish

Vai al sito

Potrebbero interessarti

We are seeking Dutch speakers for Customer care ro... We are proud to announce that we have been awarded “Best Multi-Lingual Contact Center in Europe 2017”, we aim to keep growing, and now it is your chan...
Account Helpdesk with a high level of Portuguese ... We are looking for  “Account Helpdesk Agents” working within our Customer Service Team. As an Account Helpdesk Agent you play a key role in assuring t...
Community Support Representative – German &#... About Uber   We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few ...
Social Media Support Specialist – German, Italian ... Our Client is one of the world’s best-known technology and software companies. Our dedicated team provides multilingual front line technical support w...