Information about the company that’s offering the internship:
Beautiful 4-star hotel on Tenerife just at the sea. This hotel offers you relax at the ocean and among the island´s stunning nature. It has a spa, a restaurant and other wellness programmes for its guests.
You will have the opportunity to improve your communication and customer service skills at the reception, in the restaurant, in the kitchen or in purchasing. You should have knowledge or experience in some of those areas.
For the reception area, you are only required to have language skills in German, English, and Spanish. Other languages such as French, and a passion for tourism will be appreciated. The island is perfect for activities such as mountain biking, surfing, golf, sightseeing. You will have a tutor, free ccommodation, three meal every day, and a monthly remuneration.
The hotel`s philosophy includes quality and excellent customer service. Therefore, we´re looking for a dynamic person interested in customer service and with PR skills to perform the following tasks:
- Multilingual customer service on the phone
- Check-in and check-out of guests
- Assistance with the clarification of general uncertainties, tourist information, information about the hotel, schedules etc.
- Handling calls from internal and external customers
The accommodation could be a shared room within the hotel (3 people of the same sex in one room) or a mixed accommodation near the hotel with 3 rooms and 2 double beds each (girls and boys separated). Bed linen and towels are provided. Shared bathroom.
Studies: Tourism, Hospitality, Languages, Business, Administration etc.
German – B1
English – B2
Spanish – B1
IT skills: Ms Office, Internet
Other requirements: Customer service orientation.
Available from February 2018 to April 2018
For 3 to 6 months
Benefits: € 150 net / month – Lodging and Meals
Working hours: Monday to Sunday (2 days off per week) – Rotating shifts 8 hours a day (40 hours a week)
Tue, 27 Feb 2018 16:27:34 +0000
Less than 18.000 € gross / year
Internship / Apprenticeship
Language/ German, English, Spanish