Technical support customer and manufacturer enquiries
Analysing and resolving complex product issues, using analytical, technical or programming skills
Responding with empathy to customers, dealing with their needs, and acknowledging their operational
pressures and deadlines
Documenting solutions and producing written guidance on resolution steps and procedures
Reporting issues and recommending process improvements to other teams to minimise queries and problems
arising and to increase customer satisfaction levels
A technical IT background either in software development or providing 1st or 2nd line technical support
• Fluent English communication skills and one more language (Dutch or German or Italian or French)
• You will be a natural problem solver
• Willingness to live in and work in Prague
Global market leader in providing software and digital marketing solutions to the automotive industry.
Excellent benefits, multicultural envrionment, posibility to implement your own ideas
Fri, 23 Feb 2018 13:44:05 +0000
24.000 € – 30.000 € gross / year
Permanent
Information Technology
Language/ Dutch, Italian, German, French
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
