IT Customer Service Analyst with Dutch – (100305)

REED is hiring! Are you looking for a career opportunity within an international environment? Do you want to start your professional career in IT right now? Do you want to use English + Dutch language on a daily basis? Open also for fresh graduates! Our client is a well-known international company in expansion, currently looking for Dutch speaking candidates.

Responsibilities:

  • Perform customer request/problem identification and follow defined procedures to resolve correctly
  • Complete outbound customer contacts to resolve customer issues or recommend products/services
  • Demonstrate understanding of the customer’s business needs and maintain high customer satisfaction
  • Identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction

Qualifications:

  • Higher education required
  • Fluent level of Dutch and English
  • Strong computer skills (ability to learn and use various systems efficiently)
  • Excellent client and customer focus

Benefits:

  • Competitive salary and career progression opportunities
  • Up to 5 weeks of holidays and sick days
  • Meal Vouchers and Cafeteria system bonuses
  • Up to 700 CZK/month life/pension Insurance Contribution
  • Referral Bonus
  • Anniversary Present
  • Continuous field related training and language courses
  • Employee Discounts and Employee Share options
  • Team buildings

Location: Prague

Start: immediately / agreement

If you are interested in this job, feel free to contact us. We will get back to you with more information within 24 hours.

Reed has all openings available on our company website: www.reedglobal.com. You can support us on Facebook by liking www.facebook.com/RSRCCzechRepublic, where you can find more interesting information about hiring processes and news from recruitment.

By answering this advertisement or sending your CV and other personal materials, you consent to the collection, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.

Thu, 08 Nov 2018 11:16:34 +0100

Czech Republic

Reed Czech Republic

Permanent
Technical Support
Language/ English, Dutch

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