Italian Customer Service Agent – (103532)

Are you a ready to start a new career in Athens? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP.

JOB DESCRIPTION

As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy

and efficiency. Besides speaking your native language, you also need to be fluent in English.

The role consist in handling and responding to end-users’ requests through multiple contact channels

(phone, e-mail, chat).

It requires maintaining solid customer relationships by handling their questions and concerns with

speed and professionalism. Also, performing data entry and use of software programs.

  • REQUIREMENTS

    – Being native Italian speaker + B2 level of English

    – Politeness, courtesy and good communication skills.

    – Time management and multitasking abilities.

    – Ability to work in groups.

    – Flexibility in working hours and ability to work in shifts.

    – Software skills.

 

WHAT WE OFFER

-Relocation package that includes: Airplane tickets, 2 weeks free accomodation, agency support to find

a new place to stay, taxi from the airport.

-Free support from the Employee Relations department during the hiring process, with regards to your

Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.

-Paid trainings to keep you up to date on products and procedures.

-In-house doctor and medical insurance.

-Excellent career advancement opportunities.

-International working environment.

-Company-organized festivals, parties, excursions etc. throughout the year.

-Discounts for our employees all over Athens.

Fri, 18 Jan 2019 11:04:36 +0100

Greece

Multilingual Jobs Worldwide

Permanent
Customer Service
Language/ English, Italian

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