Italian Customer Service for Philip Morris (m/f) – (106023)

Your Role

Are you interested in an exciting career in a growing and innovative company?
Then work with us!
Support our client from the tobacco industry and ensure an outstanding customer experience at every single opportunity.

Our Client

Philip Morris International is THE worldwide leading tobacco company. The company's portfolio includes seven of the world's top 15 brands, including the best-selling cigarette brand. Recently the company has expanded its offer, besides the traditional cigarettes a new type of smokeless cigarette device reached the customers of Philip Morris International.

Responsibility

  • Customer support via telephone and email;
  • Effective support for questions regarding the use and maintenance of the iQOS device;
  • Provision of technical support in regards to the device or the PMI iQOS website;
  • Providing information and possible troubleshooting.

Your Profile

  • Fluent written and verbal communication skills in Italian;
  • Moderate English skills (B2 level);
  • Demonstrates sympathy and empathy;
  • Excellent communication skills, interpersonal skills and team spirit;
  • Flexibility and resilience;
  • Fast learning capacity;
  • Experience in telephone customer service / call center environment (preferred).
  • Excellent work opportunity in a leading multinational company;
  • International career in a multicultural environment;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Long-term development opportunities;
  • Fixed-term, renewable contract with the possibility of permanent employment;
  • Private health insurance after 6 months of employment;
  • Possibility to live in one of our apartments; 
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events.

Fri, 01 Mar 2019 15:27:59 +0100

Portugal

Teleperformance Portugal

To negotiate
Customer Service
Language/ Italian, English

Vai al sito

Potrebbero interessarti

Opportunity for Dutch Speakers – HR – ... This role serves as the first point of contact with associates, responsible for resolving queries and providing guidance, and is under the direct supe...
Sourcing Analyst with French and/or German –... An award-winning, international consulting and outsourcing business, at the cutting edge of modern procurement, is offering you an opportunity to deve...
Inside Sales Representative German Speaking –... Unique career opportunity in Assen! Do you want to work for Europe's fastest growing tech company? Our international Sales Team is looking for e...
Customer Operations Representative with Czech R... Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sec...