MANPOWER IS LOOKING TO RECRUIT – Web Product Implementation Specialists with experience of technologies including HTML, CSS, PHP, and JavaScript are required to join our client at an exciting time of rapid growth and evolution
You will be part of a newly created multilingual client facing team. The Team will be working onsite with and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our client’s web-based products.
Web Product Implementation Specialists will be responsible for establishing a new service specifically around this client’s high profile & critical program. The team will be supporting DACH based clients/customers and therefore native level (spoken & written) is essential.
PLEASE NOTE THAT YOU NEED TO HAVE A STAMP 4 OR EU CITIZENSHIP IN ORDER TO BE SUITABLE FOR THIS ROLE!!!!
Key Responsibilities:
• Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
• Perform and verify the implementation of web-based products with customers
• Give guidance, support, and train customers on how to use the products
• Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.
You will be part of a newly created multilingual client facing team. The Team will be working onsite with and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our client’s web-based products.
Web Product Implementation Specialists will be responsible for establishing a new service specifically around this client’s high profile & critical program. The team will be supporting DACH based clients/customers and therefore native level (spoken & written) is essential.
Key Skills and Experience:
• Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, JavaScript, and PHP basics)
• Troubleshooting skills on online marketing products
• Experience in WordPress/Shopify/Magento/Drupal or similar platforms (at least 1 platform)
• Experience working in a B2B environment
• Strong communication, customer service, relationship management and support skills
• Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template/process
Preferred:
• Online analytics or ad product experience
• Proven sales or revenue impacting track record
• Google AdWords or Analytics certified
€30,000 – €32,000 annual salary + sign on bonus ( relocation)
Fri, 01 Feb 2019 16:33:58 +0100
Manpower Ireland
30.000 € – 36.000 € gross / year
Permanent
Information Technology
Language/ Italian
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
