Junior Customer Operations Representative with ENGLISH – (85049)

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of:
• Customer service and sales
• Credit management
• Finance and administration
• Multilingual services
• Registration and traceability
• Inspectorate and quality assurance

As Customer Service Agent you will:
• Effectively manage incoming telephone and e-mail customer’s queries to ensure excellent service standards
• Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
• Identify and assess customer’s needs to achieve satisfaction
• Communicate in positive manner with team members and business partners

You are a perfect candidate if you:

  • Have an excellent knowledge of ENGLISH (C1/C2) or are Italian native speaker
  • Have European Union citizenship or have valid Polish residence card with work permit
  • Have strong phone contact handling skills and active listening
  • Have a “Can do” attitude
  • Have excellent communication skills
  • Are customer oriented
  • Customer support experience will be an asset
  • Work contract with full working rights
  • Attractive social benefits
  • Sport's card
  • Private Medical Insurance 
  • Ability to work in international and multilingual environment
  • Great atmosphere
  • Training and development programme
  • Fruity Monday
  • Shift work
  • Football, volleyball teams
  • Company events

Thu, 11 Jan 2018 14:03:35 +0000

Poland Lodzkie

Permanent
Agent
Language/ English

Vai al sito

Potrebbero interessarti

Supervisor Accounts Payable – (87462) You will join the Zebra Finance Shared Service Center in Brno with approx. 100 employees and will be leading the AP Processing team which consists of ...
Dutch IT Support – Part-Time / Full-Time Job ̵... Fujitsu Technology Solutions, Lisbon Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of...
Dutch speaking career opportunities available R... Have you ever wanted to live in an ancient city with great weather that offers an affordable cost of living? In Athens, the largest city in Greece, yo...
Italian Speaking Customer Service Advisors –... Italian Speaking Customer Service Advisors  Lisbon, Portugal. €858 per month free accommodation for contract duration flight reimbursed Our client ...