Junior Customer Operations Representative with French – (83907)

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of:
• Customer service and sales
• Credit management
• Finance and administration
• Multilingual services
• Registration and traceability
• Inspectorate and quality assurance

As Customer Service Agent you will:
• Effectively manage incoming telephone and e-mail customer’s queries to ensure excellent service standards
• Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
• Identify and assess customer’s needs to achieve satisfaction
• Communicate in positive manner with team members and business partners

  • Have an excellent knowledge of French (C1/C2) or are Spanish native speaker
  • Have a good knowledge of English (B2)
  • Have European Union citizenship or have valid Polish residence card with work permit
  • Have strong phone contact handling skills and active listening
  • Have a “Can do” attitude
  • Have excellent communication skills
  • Are customer oriented
  • Customer support experience will be an asset
  • Work contract with full working rights
  • Attractive social benefits
  • Sport's card
  • Private Medical Insurance 
  • Ability to work in international and multilingual environment
  • Great atmosphere
  • Training and development programme
  • Fruity Monday
  • Shift work
  • Football, volleyball teams
  • Company events

Mon, 18 Dec 2017 08:34:37 +0000

Poland

Permanent
Agent
Language/ French, English

Vai al sito

Potrebbero interessarti

Swedish Speking Sales rep./Customer service agent ... Letar du efter nya utmaningar och möjligheter att utveckla dig professionellt och personligt? Är du intresserad av en dynamisk arbetsmiljö? Vi söker ...
Start career in Vienna, fluent Polish with German ... Our client is a specialist in the transport and logistics services worldwide. They are currently seeking talented multilingual graduates in a Busines...
Online Fashion and Beauty Adviser (Dutch) – ... Het bedrijf.   Ben jij een fashionista of schoonheidskoningin / -koning? Je kent altijd de In & Outs en je volgt de modeshows over de hele wereld? ...
Backend Developer – (98115) Do you possess a degree or higher diploma in IT?Are you motivated and pro-active?An exciting opportunity has arisen for a Backend Developer to form pa...