Junior Customer Operations Representative with French – (83907)

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of:
• Customer service and sales
• Credit management
• Finance and administration
• Multilingual services
• Registration and traceability
• Inspectorate and quality assurance

As Customer Service Agent you will:
• Effectively manage incoming telephone and e-mail customer’s queries to ensure excellent service standards
• Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
• Identify and assess customer’s needs to achieve satisfaction
• Communicate in positive manner with team members and business partners

  • Have an excellent knowledge of French (C1/C2) or are Spanish native speaker
  • Have a good knowledge of English (B2)
  • Have European Union citizenship or have valid Polish residence card with work permit
  • Have strong phone contact handling skills and active listening
  • Have a “Can do” attitude
  • Have excellent communication skills
  • Are customer oriented
  • Customer support experience will be an asset
  • Work contract with full working rights
  • Attractive social benefits
  • Sport's card
  • Private Medical Insurance 
  • Ability to work in international and multilingual environment
  • Great atmosphere
  • Training and development programme
  • Fruity Monday
  • Shift work
  • Football, volleyball teams
  • Company events

Mon, 18 Dec 2017 08:34:37 +0000

Poland

Permanent
Agent
Language/ French, English

Vai al sito

Potrebbero interessarti

German Team Leader for Digital Marketing project (... At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication ...
Klantenservice Medewerker voor een Powertool brand... Voor werelds grootste gereedschappen merk zijn wij op zoek naar Klantenservice medewerkers die hun passie voor ons product kunnen vertalen in een ulti...
Customer Support Roles for American English Speake... In Teleperformance Greece, our aim is to give our customers an excellent service and you could help! What is required from you is to be proficient in ...
Finnish speaking IT-support to work in Dublin R... Töihin IT-tukeen Dubliniin! Maailmanlaajuisesti tunnettu asiakasyrityksemme tarvitsee tekniseen asiakastukeensa nyt uutta suomenkielistä työvoimaa. Jo...