Junior Customer Operations Representative with German – (83909)

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of:
• Customer service and sales
• Credit management
• Finance and administration
• Multilingual services
• Registration and traceability
• Inspectorate and quality assurance

As Customer Service Agent you will:
• Effectively manage incoming telephone and e-mail customer’s queries to ensure excellent service standards
• Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
• Identify and assess customer’s needs to achieve satisfaction
• Communicate in positive manner with team members and business partn

  • Have an excellent knowledge of German (C1/C2) or are Spanish native speaker
  • Have a good knowledge of English (B2)
  • Have European Union citizenship or have valid Polish residence card with work permit
  • Have strong phone contact handling skills and active listening
  • Have a “Can do” attitude
  • Have excellent communication skills
  • Are customer oriented
  • Customer support experience will be an asset
  • Work contract with full working rights
  • Attractive social benefits
  • Sport's card
  • Private Medical Insurance 
  • Ability to work in international and multilingual environment
  • Great atmosphere
  • Training and development programme
  • Fruity Monday
  • Shift work
  • Football, volleyball teams
  • Company events

Mon, 18 Dec 2017 08:39:58 +0000

Poland Lodzkie

Permanent
Agent
Language/ German, English

Vai al sito

Potrebbero interessarti

French Customer Support (Infotainment) – (10... Hallo! Have we met before? With some of the world’s biggest and most well-known brands as our clients, chances are, you’ve already interacted with Co...
Danish Customer Service for Betting Industry ̵... To all Danish speakers looking to live & work in a warmer climate - Malta is calling! Have between 6-12 months exp in Customer Service or a call cent...
Mecánico/a Mantenimiento Bicicletas (Castellano y ... Desde Talent Search People estamos  buscando  para una empresa del sector ciclismo en Francia a Mecánicos/as de bicicleta de montaña y/o carretera con...
Finnish Speaking Content Writer – (86457) Our client is looking for a Finnish Speaking Content Writer to join their team. Responsibilities will include writing for: * Affiliate conferences; ...