Junior Customer Operations Representative with Italian – (83910)

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of:
• Customer service and sales
• Credit management
• Finance and administration
• Multilingual services
• Registration and traceability
• Inspectorate and quality assurance

As Customer Service Agent you will:
• Effectively manage incoming telephone and e-mail customer’s queries to ensure excellent service standards
• Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
• Identify and assess customer’s needs to achieve satisfaction
• Communicate in positive manner with team members and business partners

You are a perfect candidate if you:

  • Have an excellent knowledge of Italian (C1/C2) or are Italian native speaker
  • Have a good knowledge of English (B2)
  • Have European Union citizenship or have valid Polish residence card with work permit
  • Have strong phone contact handling skills and active listening
  • Have a “Can do” attitude
  • Have excellent communication skills
  • Are customer oriented
  • Customer support experience will be an asset
  • Work contract with full working rights
  • Attractive social benefits
  • Sport's card
  • Private Medical Insurance 
  • Ability to work in international and multilingual environment
  • Great atmosphere
  • Training and development programme
  • Fruity Monday
  • Shift work
  • Football, volleyball teams
  • Company events

Mon, 18 Dec 2017 08:41:26 +0000

Poland Lodzkie

Permanent
Agent
Language/ Italian, English

Vai al sito

Potrebbero interessarti

Swedish Technical Customer Support Advisor –... Are you looking for a new job or just tired of your current job? Do you need a change? Your answer is yes? Then continue reading. Are you interested...
Technical Support with Norwegian – (87552) Position Suitable for graduates, people wanting to transition into an IT career or people with previous technical support experience Opportunity to j...
Paid FO/F&B Internship in 5 Star Hotel in Chi... SII offers paid internship positions in top international hotels in china.Hospitality internships is our specialty. We have great contacts with 5 star...
Danish Speaking Customer Support – (105296) You will find the home of prehistoric temples, world renowned scuba diving, and rock formations of which are world famous, Malta offers excitement and...