Junior Customer Service Representative – (103819)

What will you do?

  • Customer Service activities related to service and repair requests from the customers over the phone or via e-mail
  • Validation of contractual agreements related to Service and Repair process
  • Order management and returns management activities in SAP
  • Coordination of service and repair process with internal teams and spare parts vendors
  • Ensures resolution of queries within the contractual metrics

What do we expect?

  • Very good English and German or French or Dutch
  • Microsoft Office package knowledge (Excel, Word, PowerPoint)
  • Preferably experience in customer service
  • Experience in working with SAP would be an asset

What can we offer?

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Wed, 23 Jan 2019 14:40:40 +0100

Poland Mazowieckie

Accenture

Permanent
Agent
Language/ English, Finnish, Norwegian, Swedish

Vai al sito

Potrebbero interessarti

Service Delivery Operations Specialist – (10... The Company. Our client is an international award-winning IT services provider with world-wide presence. For their offices in Prague, Czech Republic,...
Cash Collection – French Speaker (M/F) ̵... Contacter les clients afin de sécuriser les paiements en bonne et due formeEn cas de problème, trouver une solution avec le client, et faire remonter ...
Nordic Client Support & Sales (SMB & Cor... Nordic Client Support & Sales Roles (SMB & Corporate Clients) in Ireland   Our client: … is a leader in manufacturing office supplies and promotion...
German advisor für einen führenden Kreditkartenanb... Über Sitel Mit mehr als 30 Jahren Branchenexpertise betreut Sitel heute mehr als 400 Kunden weltweit – und das in 48 Sprachen. Mehr als 75.100 engagi...