Junior Customer Service Representative – (103819)

What will you do?

  • Customer Service activities related to service and repair requests from the customers over the phone or via e-mail
  • Validation of contractual agreements related to Service and Repair process
  • Order management and returns management activities in SAP
  • Coordination of service and repair process with internal teams and spare parts vendors
  • Ensures resolution of queries within the contractual metrics

What do we expect?

  • Very good English and German or French or Dutch
  • Microsoft Office package knowledge (Excel, Word, PowerPoint)
  • Preferably experience in customer service
  • Experience in working with SAP would be an asset

What can we offer?

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Wed, 23 Jan 2019 14:40:40 +0100

Poland Mazowieckie

Accenture

Permanent
Agent
Language/ English, Finnish, Norwegian, Swedish

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