Junior Customer Service Representative – (103819)

What will you do?

  • Customer Service activities related to service and repair requests from the customers over the phone or via e-mail
  • Validation of contractual agreements related to Service and Repair process
  • Order management and returns management activities in SAP
  • Coordination of service and repair process with internal teams and spare parts vendors
  • Ensures resolution of queries within the contractual metrics

What do we expect?

  • Very good English and German or French or Dutch
  • Microsoft Office package knowledge (Excel, Word, PowerPoint)
  • Preferably experience in customer service
  • Experience in working with SAP would be an asset

What can we offer?

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Wed, 23 Jan 2019 14:40:40 +0100

Poland Mazowieckie

Accenture

Permanent
Agent
Language/ English, Finnish, Norwegian, Swedish

Vai al sito

Potrebbero interessarti

Arabic speaking Call Centre Team Manager – (... We are recruiting for an experienced bilingual Team Manager with  native Arabic and fluency in English. This role is based with our outsourcing client...
Business Auditor – (86366) Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has ...
Specialist in Global Surveillance Team – (86... Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has ...
Dutch Airbnb Customer Experience Specialist –... At Voxpro we can offer a promising career with lots of opportunities to progress within the company. We believe in supporting  talent  and encouraging...